One of our specialty areas is providing consultants with expertise in SAP Warehouse Management (WM), EDI, RF, and shipping integration platforms. Our experts help to supplement teams involved in WM implementations and post go-live support. The following case study is one example of this expertise:
The client, a global leader in medical technology, sought to expand device manufacturing at two of its facilities in Puerto Rico, as well as implement a third-party logistics provider (3PL) service. Integration with its existing SAP WM application, and in particular, warehousing, shipping and reverse logistics, would be critical as it would create one set of processes across sites.
Resolute Technologies was selected to provide a Spanish-speaking, SAP MM/WM expert that could be a liaison between the Order Fulfillment team at the client site and the 3PL based in Puerto Rico. His in-depth knowledge of key supply chain processes and current best practices were utilized to design integration processes based on the client’s requirements, and was asked to travel frequently between the company’s headquarters in Minnesota, the manufacturing facilities in Puerto Rico, and an operations center in Tennessee in order to provide decision support to executive management.
He also performed functional specification modification for IBM Sterling interfaces to be integrated with the SAP system that would deliver seamless order fulfillment. In addition, his modifications performed on existing 3PL application interfaces reduced interface costs in the supply chain.
The successful SAP WM/3PL integration project reduced redundancies, improved visibility and optimized product delivery.
If you would like to learn more about our SAP WM services, contact our SAP services representative or visit our wholesale industry page.